Frequently Asked Questions
Can we expect to see a cost saving through Payroll Outsourcing?
Yes, the savings comes in place of staff salaries, IT costs and licence fees. The percentage of savings varies form company to company depending on size and complexity of their payroll.
Do you have a standard “Service Level Agreement”?
Yes and No, we have a standard Service Level Agreement in place however we are happy for focus on critical deliverables at a client request.
Can we have access to our payroll records?
Access to the critical information on your employee payroll solutions is available via the web.
How long does it take to implement an outsourced solution?
Depending on the complexity and current payroll structure from the time of contract signing to “go live” we would expect to be between 2-4 months.
How secure is my company’s payroll information with GMS Payroll?
GMS Payroll can provide your organisation with a detailed security data back up and disaster recovery plan to ensure your payroll information is safe and secure. We install stringent controls around information conveyed between our organisations.
Who manages the “month end” and “end of financial year” payroll responsibilities?
GMS Payroll will advise your organisation of all payments to PAYG, Workcover, Payroll Tax and Super. All Payment summaries will be processed and electronically sent to the ATO for lodgement.

